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Message |
PO Info |
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Excel Zero
Suna-Chan's Brother/Mod of Randomness
Gender: 
Joined: 22 Oct 2003 |
 Posted: Sat Oct 08, 2005 4:12 pm Post subject: Scanner Problem |
So hey I have this fancy scanner I bought used...the hardware works...but it gives me an error saying it could not initialize when I try to actually scan. What I need to do is actually get te error and post it here. I talked to HP online...so far no help. Anyone ever seen something like this?
End of line
Excel |
_________________
"You know? When they talk about the good life, I bet this is what they mean. Private Jet, music contract, and COASTERS! - Melody
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Wins 47 - Losses 52
Level 11 |
EXP: 10688
HP: 2695
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END: 900
ACC: 880
AGI: 825
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Excel Axe of Doom (Axe)
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Sketch
Otaku Knight
Gender: 
Joined: 30 Sep 2004 |
| Posted: Sun Oct 09, 2005 12:17 pm Post subject: |
Try uninstalling everything (scanner hardware and the scanner program), reboot your comp ..re installing it, then rebooting or restarting your comp. That –might- fix it. That’s what always fix's my minor scanner problems anyway. Hope it helps |
_________________
"The artist has one function--to affirm and glorify life." W. Edward Brown
"The artist is nothing without the gift, but the gift is nothing without work." Emile Zola |
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Excel Zero
Suna-Chan's Brother/Mod of Randomness
Gender:
Joined: 22 Oct 2003 |
| Posted: Sun Oct 09, 2005 3:50 pm Post subject: |
Tried that one. I got one more idea from HP but I don't think it's gonna work. We'll see I guess.
End of line
Excel |
_________________
"You know? When they talk about the good life, I bet this is what they mean. Private Jet, music contract, and COASTERS! - Melody
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Wins 47 - Losses 52
Level 11 |
EXP: 10688
HP: 2695
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STR: 895
END: 900
ACC: 880
AGI: 825
|
Excel Axe of Doom (Axe)
(400 - 400) |
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ScrumYummy
bunnyhunches of scrums
Gender:
Joined: 29 Jun 2005 |
| Posted: Sun Oct 09, 2005 7:20 pm Post subject: |
HP has some of the worst customer service....~_~'' at least, that's always been my experience.
If you could post a screenshot of the error, or at least give a little bit more of a description, that would help tremendously. |
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-Scrum-
..it borked. :D |
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Wins 23 - Losses 22
Level 7 |
EXP: 2313
HP: 2241
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STR: 779
END: 731
ACC: 795
AGI: 795
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(320 - 360) |
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Excel Zero
Suna-Chan's Brother/Mod of Randomness
Gender:
Joined: 22 Oct 2003 |
| Posted: Sat Oct 15, 2005 3:49 am Post subject: |
Ok so I think I heard something reasonably intelligent from HP today. I re-installed the software. This time, the software loaded perfectly. I noticed when I turn on the scanner no sounds come from it. So HP seems to think that perhaps the power cord isn't supplying enough power....is that possible?
End of line
Excel |
_________________
"You know? When they talk about the good life, I bet this is what they mean. Private Jet, music contract, and COASTERS! - Melody
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Wins 47 - Losses 52
Level 11 |
EXP: 10688
HP: 2695
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STR: 895
END: 900
ACC: 880
AGI: 825
|
Excel Axe of Doom (Axe)
(400 - 400) |
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ScrumYummy
bunnyhunches of scrums
Gender:
Joined: 29 Jun 2005 |
| Posted: Sat Oct 15, 2005 1:23 pm Post subject: |
Yes, while unlikely.
Is it a standard power cord? If so, just get a new one and see if that fixes the problem. They're in the neighborhood of $2-3, so you're not going to be out of pocket too much.
If it's not standard, then HP should replace it with your warranty, free of charge. You may have to twist their hands behind their backs ~_~; but they'll do it. ^_^ (can you tell I am experienced at this?  ) |
_________________
-Scrum-
..it borked. :D |
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Wins 23 - Losses 22
Level 7 |
EXP: 2313
HP: 2241
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STR: 779
END: 731
ACC: 795
AGI: 795
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Totem Doll (Sword)
(320 - 360) |
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Excel Zero
Suna-Chan's Brother/Mod of Randomness
Gender:
Joined: 22 Oct 2003 |
| Posted: Sun Oct 16, 2005 4:16 pm Post subject: |
Ok...cord replaced...no help
Next up, replacing the USB cord
End of line
Excel |
_________________
"You know? When they talk about the good life, I bet this is what they mean. Private Jet, music contract, and COASTERS! - Melody
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Wins 47 - Losses 52
Level 11 |
EXP: 10688
HP: 2695
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STR: 895
END: 900
ACC: 880
AGI: 825
|
Excel Axe of Doom (Axe)
(400 - 400) |
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